Privacy Policy

1. Information We Collect

At DGson (Digital Soan), accessible from https://digitalsoan.vercel.app, one of our main priorities is the privacy of our visitors and clients. We collect information necessary to provide digital marketing, web engineering, lead generation, e-commerce consulting, and automation services:

• Personal Identifiable Information: Name, email address, phone number, WhatsApp contact details, and business name provided voluntarily via lead contact forms or custom proposal requests.
• Technical Data: IP address, browser type, device information, operating system, referring URLs, and website usage statistics via analytics tools.
• Client Assets: Credentials, Meta/Google ad account access, and business documentation shared strictly for marketing project execution.

2. How We Use Your Information

We use the collected information for specific, legitimate business purposes:

• To prepare custom client proposals, ROI estimates, and pricing plans.
• To set up and manage Meta Ads (Facebook/Instagram), Google Ads, WhatsApp API automation, and web development projects.
• To send project updates, invoices, performance reports, and client support communications via WhatsApp or Email.
• To analyze site traffic, prevent fraudulent activity, and improve user experience across our digital tools.

3. Cookies & Tracking Technologies

DGson uses standard cookies, Meta Pixel, and Google Analytics tracking tags to monitor site performance and measure the effectiveness of digital ad campaigns. Cookies allow us to remember user preferences and measure conversion metrics. You can choose to disable cookies through your browser settings, though some interactive tools (such as our ROI calculators) may experience reduced functionality.

4. Data Protection & Third-Party Sharing

We do not sell, trade, or rent client personal data or database leads to third parties.

We may share necessary data with trusted third-party service providers (such as cloud hosting infrastructure Vercel/AWS, Meta Business Manager, Google Cloud, Razorpay payment gateway, or WATI/Interakt WhatsApp API platforms) strictly for the purpose of executing agreed-upon client projects. All third parties operate under strict confidentiality agreements.

5. Information Technology Act Compliance (India)

In accordance with the Indian Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, DGson implements reasonable administrative, technical, and physical safeguards to protect client data from unauthorized access or disclosure.

6. Data Retention & Client Rights

Client project data is retained for the duration of the active service contract and for auditing/tax compliance purposes. Clients have the right to request access to, correction of, or permanent deletion of their personal contact information from our databases at any time by contacting our Privacy Lead.